Overseas Rayon Industrial Co. Ltd.

World's Leading Socks Manufacturer

FAQ

OSC is committed to providing the highest level of support for the products we sell. In addition, OSC is also committed to delivering quality services that will enable customers to fully leverage the benefits of the products we sell. The information contained in our FAQ section is intended to provide you with the latest information on known issues and workarounds for common problems.


Find answers to common questions.


Business Terms

  1. What is the minimum order quantity?

    Minimum order is 200 dozens (2,400 pairs) per Style and 50 dozen (600 pairs) per colorway or SKU.

  2. What is the delivery time?

    Standard delivery time is 6 weeks or 45 business days. Contact our sales force for shorter time lines.

  3. Can I order below the minimum order?

    This option is reserved only for local delivery. This will invariably be incur higher charges at the manufacturer's own rate and discretion.

  4. Can I check out some samples before I buy?

    We will be happy to send samples to you provided you pay for them. Sample Fees will be refunded with your bulk production order. Maximum refund available is $70 usd or 2,000 Thai baht.

  5. Which countries do you ship to?

    We ship our products worldwide.

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Products Related

  1. What kind of packaging do you offer for socks ?

    Standard packaging is a crystal polybag per pair. But we can also propose other kind of packagings, Gift boxes or header cards. Contact sales for more information.

  2. What is the standard composition of the socks?

    Standard composition 80% cotton 17% polyamid 3% elasthan, We can change composition up on customers request.

  3. What brands do you sell or manufacture for?

    We have manufactured products for Buffalo Sport, Diadora, Football Thailand, Kappa, Lotto, Pan, Svolme, Umbro, and Yonex. And these are just few of many. Our patent brands are Ai, Dearborn, My Dear, Jackler, Kiddy, and New Yorker.

  4. If I dont see something I am looking for on your catalog, does this mean you dont have it?

    We actually have many items at our disposal. Our ODM services can also provide the support you need in order to make your own custom products a reality.

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Suggestions

  1. Which size do you suggest me to order for Promotional socks?

    We suggest to order two different sizes, size 9 for men and size 8 for women.

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Ordering

  1. Can I order any size?

    Minimum order per size is 200 dozens (2,400 pairs). For example, you can order 200 dozens (2,400 pairs) in men's size and 200 dozens (2,400 pairs) in women's size. You may choose one colorway for every 50 dozens.

  2. What is the cost?

    Cost depends on the quantity and type of socks. You can contact our sales department to receive a quote.

  3. How do I give you my designs?

    We prefer all designs to be submitted in Adobe Illustrator (.AI) although we can accept many other Vector based formats.(PDF, EPS,TIFF). For larger files please use a service such as www.yousendit.comIf it is just too out of control to send electronically please burn into a CD and send it to your us.

  4. Are there set up fees on items without graphics?

    Blank or unbranded OEM products will not incur any set up charges.

  5. Do you sell socks for retail?

    Yes we do, we can produce your own designs and collection according to your needs with headercards and retail packing.

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Still have questions? Feel free to Contact Us